How to Snag and Succeed at a Remote Customer Service Job

Companies in every industry will always require customer service representatives to help ensure the satisfaction of their clients. Every company strives to give their clients the best experience, so companies almost always hire customer care representatives. They have available positions for customer service representatives among other remote jobs. All these services and products offered to require customer services to the clients.

  • As part of the application process for this role, there will be an on-line assessment.
  • Below are a few of the many positives to working a remote customer service job.
  • If you want to work remotely, it’s probably for the best that you don’t commit to doing so from your bed — even if I might be at this very moment.
  • By and large, you’ll earn more as an employee, particularly when factoring in the value of benefits.
  • In order to get your preferred job through the SimplyHired job directory, simply submit your application online.
  • You can apply for a position as a technical support person.
  • Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.
  • And there are lots of different roles within those industries, like call center agent, live chat agent, benefits specialist, and more.

You can apply for positions through ZipRecruiter or go to each company’s website to apply. You can check out each of the listings and apply at Customer service representatives for Aetna are the first line of contact with customers. They answer questions and resolve issues that come in via phone call or email. You’ll need to be an empathetic listener and be able to clearly explain members’ rights and responsibilities.

Companies With Remote Customer Service Jobs from Home

But, you can also fill it out manually in about 15 minutes. Remote customer representatives make, on average, $10 – $15 hourly. To get the job through Remoters, find and apply for your preferred job. Save time and find higher-quality jobs than on other sites, guaranteed.

  • This newsletter is an awesome entry point to the customer service community.
  • They use cutting-edge technology and unparalleled expertise to optimize water usage in companies.
  • As long as you have a call center headset, you can perform all of your household responsibilities (or travel the world) while still guiding customers through their problems over the phone.
  • Although preexisting groups can offer you an immediate sense of community, you can also build your own.
  • Working from home is becoming a dream come true for many people, and online customer service jobs have become one of the most in-demand work-from-home jobs.

However, you may be wondering if you have what it takes to handle a remote customer service position. Aside from being technology proficient, a remote customer service agent may be required remote customer service meaning to have very specific technology, depending on the employer’s needs. Are you already working in a customer service position? If so, talk to your manager about making your position remote.

The HubSpot Customer Platform

I do love working for The Home Depot, because I just think it’s a wonderful place to work. I love the bonding, co-workers, and most of all I like the advancement that the company has. TAMI
I’ve been in other industries and I would never leave Home Depot, because I love the working environment. Bobby Hoyt is a former band director who paid off $40,000 of student loan debt in 18 months on his teaching salary and then left his job to run Millennial Money Man full-time.

what is remote customer service jobs

Remoters is a platform offering digital nomads various job opportunities, including customer support positions. To get the job, browse the customer service job directory and apply online for the one that matches your skills. For instance, ZipRecruiter features a customer service agent job at NexRep, where you’re mainly required to answer customer inquiries via phone. Randstad is a global staffing agency and HR services provider offering permanent, temporary, and outsourced staffing services and a range of HR solutions. Randstad works with clients in several industries, including finance and accounting, engineering, healthcare, IT, human resources, legal, manufacturing, life sciences, and logistics. Every business strives to make their customers consistently happy, but they still need their most interpersonally-inclined employees on the frontlines for when expectations aren’t met.

CommentSold Remote Live Chat Agent

Many employers require only a high school degree or equivalent, although a college degree may be required in some cases. Proficiency with computers and basic technology is usually a must to handle email, live chat, and other communication platforms. Working remotely means you no longer have a limited radius for your job search. This widens your search area from local to global and opens up vast possibilities. Jobspresso is another recruiting platform providing you with customer service representative job opportunities. Just browse the open job directory and apply to the one that matches your location, skills and preferences.

The top startups in the country are hiring for $100,000-plus remote jobs—here’s how to land one – CNBC

The top startups in the country are hiring for $100,000-plus remote jobs—here’s how to land one.

Posted: Thu, 28 Sep 2023 07:00:00 GMT [source]

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